Straits Financial LLC's Response to COVID 19
The Straits Financial Family wishes the best of health to our all of our brokers, customers, and their families in this unprecedented time. Straits Financial LLC is committed to serving our brokers and clients during this pandemic. Our staff has partially returned to our office and we are fully operational and here to provide the quality service to which you are accustomed.
Please include your 8 digit account number on all requests and scanned checks. This saves time and ensures a speedy turnaround for all requests.
Do you need immediate assistance?
Call our main office number for immediate assistance Monday through Friday 8am to 5pm at
+1 312.462.4499.
Other important contact information:
Each department has a main line for you to contact for your specific needs.
| Finance |
312-846-5622 |
| Risk |
312-846-5675 |
| Electronic Trading |
312-670-2822 |
| Operations |
312-906-7935 |
| New Accounts |
312-906-7937 |
| Compliance |
312-846-5656 |
Please read the following updates to our daily operations:
Check this page regularly for additional updates.
Please take note of the below request cutoff times for specific departments. We sincerely appreciate your cooperation in complying with these deadlines.
| Finance |
2:00pm |
| Electronic Trading |
1:00pm |
| New Accounts |
1:00pm |
| Compliance |
1:00pm |
At this time we are able to accept checks via mail or remit customer funds via check. If you take a photo of the check, we are also able to process the deposit via ACH. Customer withdrawals can be processed via Check, ACH or wire payment. Please contact the Finance team should you need an ACH authorization form.
We do request account applications be submitted via email (electronically) or through our online application portal - however we are able to accept physical mailed paperwork to our office as well.
We appreciate your business and your understanding during this trying period.